Yesterday was the day that Ernie and I ended our 8-month relationship.
Just like a real breakup, I was a bundle of emotions. It makes little difference that I've known my situation doesn't exhibit the qualities of a healthy relationship or that I'm exuding far more effort than he is. Then there is the age-old question: if this is how he treats me now, what will our relationship look like in the future?
I called him at his new wireless store location. Shockingly, he answered! I requested to set up a time that we could discuss details of the job offer. He responded that he is stationed in a new store now and that there aren't any positions currently open. He knew of two open positions in the original store, though, and asked if I could come in for an interview there on Thursday. His proposed plan would discard me into the hands of a new manager, leaving me to restart the hiring process with an initial interview.
I calmly explained to him that I have no interest in interviewing a 3rd time for a position that I've already been offered twice. For a company with such high ranking customer service, I find it incredulous how low of a priority they place on potential employees. More personally, I find his behavior to be astoundingly unprofessional. When I told him this, he replied, "Well, that's sales."
Our conversation lasted 10ish minutes, and though I was extraordinarily composed, he never even hinted at making an apology. I feel proud of myself because I both outdid his level of professionalism and fully articulated myself. After 8 months of discussing this position, all we could manage to end our conversation with was an inauthentic, "Take care."
My initial reaction was anger. Then I hung my head and cried. I coaxed my sadness away by reminding myself of all the neglected promises, false hopes, excuses and how I never felt like a priority with him. After all of that? I made myself a Malibu Baybreeze and watched the season premiere of Glee. Because I'm over him and he didn't deserve me anyway.
Wednesday, April 14, 2010
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Sales is not about being dishonest or indirect. Quite the opposite. The way you win over a customer is by demonstrating you’re looking out for their best interest. It’s not until they trust true that they’ll consider buying from you. I think Ernie is the worst salesman I've heard of. Just imagine what impression he's made on behalf of his company. My guess is you won't buy from Verizon unless you absolutely have to. My guess is in a couple of years Ernie will be burnt out and unsuccessful because learning the Golden Rule is key to success. Especially, if you're in sales
ReplyDeleteYou are right...he doesn't deserve you.
ReplyDeleteSorry things ended so badly.
ReplyDeleteBut like you said, imagine how the relationship would have ended in the future ;)
There will be something better for you in the future. And then, Ernie will one day discover you're new job, and kick himself for letting you walk away.
*Found you through 20sb*
ReplyDeleteI am proud of you for taking a stance and viewing the future of the relationship through the glasses of the present. Sometimes it is much more comforting to coax yourself into the (dis)comfort of staying in a relationship because it insures that you will have someone (no matter how terrible) in the future.
Hold out and remember what you're looking for.
-Victoria